Terms and Conditions

  1. Definitions
    In this Agreement, “LMO” means Little Miss Organised™; “you” or “your” means the Client named below.
  2. Quotation
    The Price quoted for the Services specified is valid for 6 months from date of enquiry. Results depend on acceptance and implementation of recommendations made by LMO; otherwise results may not be in accordance with initial expectations. You agree that LMO may ask probing questions to better assess your individual needs and you agree to be honest and open in your responses.
  3. Services
    LMO provides consulting advice and practical assistance for all areas of residential & corporate decluttering, including deceased estates and organising skills for children. DIY (Declutter It Yourself) Action Plan appointments are conducted verbally with a written Action Plan emailed to you within 5 business days. It is your responsibility to further act on any recommendations. No practical assistance is given at any time. Practical sessions are hands-on sessions where both you and LMO work together to declutter and reorganise space. You will be guided by expert advice from LMO but all final decisions are to be made by you. Each Practical session is a minimum of 4 hours. External organisation is conducted off-site and includes, but is not limited to, the following: sourcing quotes via phone, pick up of storage items as agreed by you in writing and is charged in 15-minute increments.
  4. Exclusions
    You are responsible for all rubbish disposals, including the removal of any skips pre-arranged by LMO. All items to be donated or sold are your responsibility. LMO will remove donations that are size appropriate and donate on your behalf. LMO may recommend that you seek input from third parties (e.g. electricians) but payment of third parties is your responsibility. LMO will not be held responsible for any work completed by third parties.
  5. Price
    You agree to pay the $100 non-refundable deposit to secure your booking, plus any travel fee, and balance amounts as quoted. Any extra storage items recommended by LMO are at your cost. If you need LMO to obtain the items for you, the time will be payable. A domestic DIY Action Plan is $240+GST. Corporate Packages are calculated individually. A travel fee may apply to your appointment.
  6. Payments
    All payments will be made by Cash, Cheque, Credit Card, PayPal or Bank Deposit. Pyamnets via credit card incur a 4% fee. All monies owed must be paid within 5 working days of Invoice. In the event of non-payment you will be liable for all legal costs (on a solicitor and client basis) incurred by LMO in recovering the debt together with interest at the rate of 10% pa.
  7. Cancellations
    Any cancellations or changes to appointments made within 48 hours of a will incur a cancellation fee of $100. The $100 non-refundable deposit covers this fee. You agree to provide LMO access to the address specified at time of booking. If access is not granted within 30-minutes of the scheduled start time, the session is forfeited and the cancellation fee will be charged. 
  8. Limit of Liability
    LMO will take all reasonable precautions to safeguard your belongings, however, to the extent permitted by law, LMO will not be held liable for any damage to, or loss of any kind (including to property or person or loss of profits) howsoever arising (including negligence on the part of LMO). LMO does not provide warranties for any goods recommended or obtained by LMO on your behalf, and will not be held liable if the goods are defective or unfit for the intended purpose. In any event, the maximum cumulative aggregate liability of LMO to you for any claims for loss or damage will not exceed the total price paid by you to LMO under this Agreement.   
  9. Intellectual Property
    You acknowledge that LMO owns all intellectual property rights in the material, ideas, concepts, know-how or techniques that will be shared with you during the course of the session and that you will not use (other than for your own personal use), copy, reproduce or disclose LMO’s material, ideas, concepts, know-how or techniques, without LMO’s prior approval in writing.
  10. Privacy Policy
    Little Miss Organised is committed to ensuring that your privacy is protected. We will not share your personal information with any third parties. This includes any sensitive data we encounter while onsite. We make every effort to maintain the highest standards in dealing with personal information in accordance with the Privacy Act 1988.